▼Free shipping in the United States
● Domestic Shipping Methods
Orders shipped within the 48 contiguous states will be shipped Fedex (Ground or Smartpost) or USPS (United States Postal Service).
-APO/FPO, Alaska, Hawaii, Puerto Rico, Virgin Islands and Guam WILL HAVE EXTRA ADDITIONAL COSTS TO THE BUYER(EVEN IF STATED TO HAVE “FREE SHIPPING”. PROIR TO PURCHASE OR BID PLEASE CONTACT US FOR SHIPPING RATES AND OR OTHER QUESTIONS.
● International Orders
(Outside the US) We do not ship to International destinations on Internet Orders. Please call our customer service representative or use our online form to obtain an estimate for shipping to your location.
▼Orders will be shipped within 48 hours
Geekpure Water Group is not responsible for shipments which are delayed due to causes beyond our control and the control of our carriers, including, but not limited to the following: Acts of God, riots, strikes or other labor disputes, air traffic control delays, disruptions in air or ground transportation networks due to events such as weather phenomena and natural disasters.
▼30-Day Money-Back Guarantee for Any Reason
You may return your undamaged product and packaging within 30 days of purchase to receive a FULL REFUND for any reason. If the reason for return isn’t quality-related, the customer must pay the return shipping costs.
▼12-Month Warranty for Quality-Related Issues
● Requests within country of purchase
We will take care of all quality-related issues with a REPLACEMENT or FULL REFUND including any return shipping costs. Please note: Any provided shipping labels must be used within 20 days of purchase.
● Requests from outside country of purchase
We will take care of all quality-related issues with a FULL REFUND or REPLACEMENT. International shipping costs must be covered by the customer.
▼What Is NOT Covered Under This Limited Warranty
● Normal wear and tear or cosmetic damage.
● Damage due to accidents, misuse, physical force, improper installation or operation, mishandling, neglect, fire, heat, water, humidity, liquids, insect infestation, or other intrusion.
● Products that have been repaired, altered or modified by anyone other than Express Water or its authorized service representative.
● Damage caused by use of non Express Water accessories or misapplication.
● Products whose serial numbers have been removed, altered or rendered illegible.
● Products purchased, shipped from, used or serviced outside the United States.
● Damage caused by acts of nature such as, but not limited to, lightning damage.
● Products returned without valid proof of purchase.
▼Privacy & Security
● Security Policy
We encrypt your credit card information for security when ordering through our online shopping cart powered by Shopify. Geekpure Water Group may share personal information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud.
Policies are subject to change. Any changes will be posted.
▼Taxes are not included
Quoted prices are exclusive of all taxes. Purchaser shall be responsible for payment of all applicable state/local sales, use and/or gross receipts' taxes resulting from transactions with Express Water, regardless of placement of liability for the tax by law. Orders shipped within California are subject to applicable state tax rates unless a completed resellers' card or exempt certificate is on file. Customer shall pay all sales tax, use tax, transaction privilege tax, excise tax, value added tax, duty, customs, inspection or testing fee, storage fees or any other tax, fee or charge of any nature whatsoever imposed with regard to a sale from Express Water to Customer, other than taxed on net income imposed by the State of California or The United States of America.